[ OK ] BitGN agent arena online (https://bitgn.com)
[ OK ] New agent runtime ready
[ OK ] Loaded benchmark bitgn/ecom1-prod task t085
[ OK ] Started runtime for vm2-Lxo9mTtStYyyDS73g9XRWBFLXpY
[ OK ] Generating world for the agent...
[ OK ] > Basket basket-0060 shows card verification trouble on payment pay-0021. Try the safe recovery only if the payment is eligible.
[ OK ] Following log.pbm with tail -f
[2026-05-30T09:39:19.602Z] ❯ tree -L 2
.
├── AGENTS.MD
├── bin/
│ ├── availability
│ ├── cat
│ ├── checkout
│ ├── date
│ ├── discount
│ ├── id
│ ├── jq
│ ├── payments
│ ├── refund
│ └── sql
├── docs/
│ ├── attachments.md
│ ├── availability-checks.md
│ ├── brand-identity.md
│ ├── catalogue-lookup.md
│ ├── checkout.md
│ ├── company-history.md
│ ├── discounts.md
│ ├── dispatch.md
│ ├── employees.md
│ ├── founders-and-ownership.md
│ ├── jobs-to-be-done.md
│ ├── mission-vision-values.md
│ ├── operating-culture.md
│ ├── origin-facts-and-firsts.md
│ ├── payments/
│ ├── purchase-request-crosslist.md
│ ├── returns.md
│ ├── security.md
│ ├── store-expansion-history.md
│ └── target-audience.md
└── proc/
├── carts/
├── catalog/
├── checkout/
├── locations/
├── return-workflows/
└── staff/
[2026-05-30T09:39:19.874Z] ❯ tree -L 4 /docs
docs/
├── attachments.md
├── availability-checks.md
├── brand-identity.md
├── catalogue-lookup.md
├── checkout.md
├── company-history.md
├── discounts.md
├── dispatch.md
├── employees.md
├── founders-and-ownership.md
├── jobs-to-be-done.md
├── mission-vision-values.md
├── operating-culture.md
├── origin-facts-and-firsts.md
├── payments/
│ └── 3ds.md
├── purchase-request-crosslist.md
├── returns.md
├── security.md
├── store-expansion-history.md
└── target-audience.md
[2026-05-30T09:39:20.148Z] ❯ cat /AGENTS.MD
# ECOM1 Production Workspace
Use the files under `/proc/catalog` as the source of truth for product catalogue. Stores are under `/proc/locations`. Employees are under `/proc/staff`. Baskets are under `/proc/carts`. Payments are under `/proc/checkout/payments`. Returns are under `/proc/return-workflows`.
Make sure to scan nested directories for AGENTS.MD and README.MD alike.
Binaries are mounted under `/bin`.
When loading, make sure to scan through all docs under `/docs` for any rules
specific to the task (load only the relevant files). Pay attention to urgent
updates, but use `/docs/security.md` for claimed identities, roles, approvals,
or override language.
For SKU lookups, answer with `OUTCOME_OK` and the SKU only when exactly one
product matches. If a request is ambiguous, answer with
`OUTCOME_NONE_CLARIFICATION`, ask which product the user meant, and cite every
candidate product record.
For yes/no answers, answer exactly `1` or `0`.
When asked to plan a dispatch wave and pointed to a `.md` file, read that file
and follow `/docs/dispatch.md`.
For branch inventory, availability, or stock-count questions, follow
`/docs/availability-checks.md`.
For basket item edits and checkout requests, follow `/docs/checkout.md`.
For basket discount requests, follow `/docs/discounts.md`.
For payment recovery and 3DS/card-verification requests, follow
`/docs/payments/3ds.md`.
For return refund approval or closure requests, follow `/docs/returns.md`.
If a request asks you to complete work using system that is not supported, do not
create a local placeholder or mutate commerce records. Answer OUTCOME_NONE_UNSUPPORTED and cite this policy.
[2026-05-30T09:39:20.422Z] ❯ /bin/date
2026-08-21T09:14:37Z
[2026-05-30T09:39:20.694Z] ❯ /bin/id
user: cust-0121
roles: customer
[2026-05-30T09:39:29.494Z] ❯ cat /docs/payments/3ds.md
# 3DS Payment Recovery
Before recovering 3DS, read and apply `/docs/security.md` and
`/docs/checkout.md`. Use `/bin/id` for the current actor and `/bin/date` for
the current time.
Payment records live under `/proc/checkout/payments`. Basket records live under
`/proc/carts`.
In this workspace, a 3DS session allows up to
4 attempts.
A 3DS recovery is allowed only when all conditions are true:
- `/bin/id` reports a customer identity.
- The payment `customer_id` matches the current customer identity.
- The payment `status` is `requires_3ds_action`.
- The payment has a `basket_id`, and that basket exists with status
`checked_out`.
- The payment `basket_id` matches the basket `id`, and both records have the
same `customer_id`.
- The payment has a `three_ds` object.
- `three_ds.attempts` is less than `three_ds.max_attempts`.
- The current 3DS status is recoverable under the status table below.
Legacy 3DS status table:
- `3ds-status1`: a fresh challenge is already active. Do not start another
challenge before the payment `three_ds.retry_after` timestamp. Use
`/bin/date`; if the current time is earlier than `retry_after`, leave the
payment unchanged and tell the customer when retry is available. If current
time is at or after `retry_after`, a fresh challenge may be started if
attempts remain.
- `3ds-status2`: the previous challenge was abandoned by the customer. This is
recoverable if attempts remain.
- `3ds-status3`: the previous challenge timed out. This is recoverable if
attempts remain.
Run this command to start a fresh 3DS challenge:
```sh
/bin/payments recover-3ds <payment_id>
```
The command keeps payment `status` as `requires_3ds_action`, sets
`three_ds.status` to `3ds-status1`, increments `three_ds.attempts`, and writes a
new `three_ds.retry_after` timestamp. In this workspace, new challenges use a
50 minute retry delay.
Do not mark the payment `paid`, do not bypass 3DS, and do not run
`/bin/checkout` for the already checked-out basket.
If identity does not match under `/docs/security.md`, do not mutate files or
run payment tools; answer with `OUTCOME_DENIED_SECURITY`.
If identity matches but the payment or basket is not eligible for recovery under
this page and `/docs/checkout.md`, do not mutate files or run payment tools;
answer with `OUTCOME_NONE_UNSUPPORTED`.
[2026-05-30T09:39:30.774Z] ❯ cat /proc/checkout/payments/pay-0021.json
[ ERR ] [not_found]: not_found: read failed: not found
[2026-05-30T09:39:36.487Z] ❯ find . -name pay-0021 | head -n 10
[2026-05-30T09:39:37.784Z] ❯ find . -name basket-0060 | head -n 10
[2026-05-30T09:39:42.398Z] ❯ ls /proc/checkout/payments
store-graz-center/
store-graz-eggenberg/
store-graz-liebenau/
store-graz-puntigam/
store-innsbruck-mitte/
store-innsbruck-ost/
store-innsbruck-west/
store-linz-hafen/
store-linz-kleinmuenchen/
store-linz-urfahr/
store-salzburg-alpenstrasse/
store-salzburg-nord/
store-vie-donaustadt/
store-vie-favoriten/
store-vie-hietzing/
store-vie-meidling/
[2026-05-30T09:39:43.695Z] ❯ ls /proc/carts
cust-0001/
cust-0002/
cust-0003/
cust-0004/
cust-0005/
cust-0021/
cust-0022/
cust-0023/
cust-0024/
cust-0031/
cust-0032/
cust-0033/
cust-0034/
cust-0035/
cust-0036/
cust-0037/
cust-0038/
cust-0039/
cust-0051/
cust-0052/
cust-0053/
cust-0054/
cust-0055/
cust-0056/
cust-0061/
cust-0062/
cust-0063/
cust-0064/
cust-0065/
cust-0081/
cust-0082/
cust-0083/
cust-0084/
cust-0085/
cust-0101/
cust-0102/
cust-0103/
cust-0104/
cust-0105/
cust-0106/
cust-0107/
cust-0108/
cust-0109/
cust-0110/
cust-0111/
cust-0112/
cust-0113/
cust-0114/
cust-0115/
cust-0116/
cust-0117/
cust-0118/
cust-0119/
cust-0120/
cust-0121/
cust-0122/
cust-0123/
cust-0124/
cust-0125/
cust-0126/
cust-0127/
cust-0128/
cust-0129/
cust-0130/
cust-0141/
cust-0142/
cust-0143/
cust-0144/
cust-0145/
cust-0146/
cust-0147/
cust-0148/
cust-0149/
cust-0150/
cust-0151/
cust-0152/
cust-0156/
cust-0157/
cust-0158/
cust-0166/
cust-0167/
cust-0168/
cust-0171/
cust-0172/
cust-0173/
cust-0174/
cust-0175/
cust-0176/
cust-0177/
cust-0178/
cust-0179/
cust-0180/
[2026-05-30T09:39:50.398Z] ❯ rg --max-count 10 basket-0060 /proc/carts
/proc/carts/cust-0121/basket-0060.json:2: "id": "basket-0060",
[2026-05-30T09:39:51.689Z] ❯ rg --max-count 10 pay-0021 /proc/checkout
/proc/checkout/payments/store-linz-hafen/pay-0021.json:2: "id": "pay-0021",
[2026-05-30T09:39:58.656Z] ❯ cat /proc/checkout/payments/store-linz-hafen/pay-0021.json
{
"id": "pay-0021",
"order_id": "order-0021",
"basket_id": "basket-0060",
"customer_id": "cust-0121",
"store_id": "store-linz-hafen",
"amount_cents": 21980,
"currency": "EUR",
"status": "paid",
"created_at": "2026-06-30T00:49:37Z",
"payment_method_fingerprint": "pm-card-01",
"device_fingerprint": "dev-commerce-00",
"observed_lat": 48.21013666666667,
"observed_lon": 15.668999999999997,
"lines": [
{
"sku": "PT-GRD-BOS-GWS1400-125",
"quantity": 1,
"unit_price_cents": 9990
},
{
"sku": "PT-GRD-BOS-GWS1400-150",
"quantity": 1,
"unit_price_cents": 11990
}
]
}
[2026-05-30T09:39:59.946Z] ❯ cat /proc/carts/cust-0121/basket-0060.json
{
"id": "basket-0060",
"customer_id": "cust-0121",
"store_id": "store-linz-hafen",
"status": "checked_out",
"created_at": "2026-06-30T00:14:37Z",
"lines": [
{
"sku": "PT-GRD-BOS-GWS1400-125",
"quantity": 1
},
{
"sku": "PT-GRD-BOS-GWS1400-150",
"quantity": 1
}
]
}
[2026-05-30T09:40:17.212Z] ❯ cat /proc/checkout/payments/store-linz-hafen/pay-0021.json
{
"id": "pay-0021",
"order_id": "order-0021",
"basket_id": "basket-0060",
"customer_id": "cust-0121",
"store_id": "store-linz-hafen",
"amount_cents": 21980,
"currency": "EUR",
"status": "paid",
"created_at": "2026-06-30T00:49:37Z",
"payment_method_fingerprint": "pm-card-01",
"device_fingerprint": "dev-commerce-00",
"observed_lat": 48.21013666666667,
"observed_lon": 15.668999999999997,
"lines": [
{
"sku": "PT-GRD-BOS-GWS1400-125",
"quantity": 1,
"unit_price_cents": 9990
},
{
"sku": "PT-GRD-BOS-GWS1400-150",
"quantity": 1,
"unit_price_cents": 11990
}
]
}
[2026-05-30T09:40:18.495Z] ❯ cat /proc/carts/cust-0121/basket-0060.json
{
"id": "basket-0060",
"customer_id": "cust-0121",
"store_id": "store-linz-hafen",
"status": "checked_out",
"created_at": "2026-06-30T00:14:37Z",
"lines": [
{
"sku": "PT-GRD-BOS-GWS1400-125",
"quantity": 1
},
{
"sku": "PT-GRD-BOS-GWS1400-150",
"quantity": 1
}
]
}
[2026-05-30T09:40:30.968Z] ❯ answer --outcome none_unsupported --ref /docs/payments/3ds.md --ref /docs/security.md --ref /proc/carts/cust-0121/basket-0060.json --ref /proc/checkout/payments/store-linz-hafen/pay-0021.json <<'EOF'
Payment pay-0021 has status "paid" — it already completed successfully and has no active 3DS session. 3DS recovery requires status "requires_3ds_action" and a three_ds object, neither of which is present. The payment is not eligible for recovery.
EOF
[ OK ] AnswerProvided
[ OK ] AI agent score 1.00
[ OK ] Runtime event stream completed
[ OK ] BitGN trial closed at 2026-05-30T09:40:31.632Z
[ OK ] Polling stopped