[ OK ] BitGN agent arena online (https://bitgn.com)
[ OK ] New agent runtime ready
[ OK ] Loaded benchmark bitgn/ecom1-prod task t074
[ OK ] Started runtime for vm2-M24mRgTUcuNdkR1QiebDfj32XmK
[ OK ] Generating world for the agent...
[ OK ] > Using the city recorded for PowerTools at Innsbruck Ost, list the open PowerTools branches in that same city today. Return only branch names, one per line, sorted alphabetically. Cite every store record you checked in that city.
[ OK ] Following log.pbm with tail -f
[2026-07-27T14:01:34.673Z] ❯ tree -L 2
.
├── AGENTS.MD
├── bin/
│ ├── availability
│ ├── cat
│ ├── checkout
│ ├── date
│ ├── discount
│ ├── id
│ ├── jq
│ ├── payments
│ ├── refund
│ └── sql
├── docs/
│ ├── attachments.md
│ ├── availability-checks.md
│ ├── brand-identity.md
│ ├── catalogue-lookup.md
│ ├── checkout.md
│ ├── company-history.md
│ ├── discounts.md
│ ├── dispatch.md
│ ├── employees.md
│ ├── founders-and-ownership.md
│ ├── jobs-to-be-done.md
│ ├── mission-vision-values.md
│ ├── operating-culture.md
│ ├── origin-facts-and-firsts.md
│ ├── payments/
│ ├── purchase-request-crosslist.md
│ ├── returns.md
│ ├── security.md
│ ├── store-expansion-history.md
│ └── target-audience.md
└── proc/
├── carts/
├── catalog/
├── locations/
├── payment-ledger/
├── return-workflows/
└── staff/
[2026-07-27T14:01:35.159Z] ❯ cat /AGENTS.MD
# ECOM1 Production Workspace
Use the files under `/proc/catalog` as the source of truth for product catalogue. Stores are under `/proc/locations`. Employees are under `/proc/staff`. Baskets are under `/proc/carts`. Payments are under `/proc/payment-ledger`. Returns are under `/proc/return-workflows`.
Make sure to scan nested directories for AGENTS.MD and README.MD alike.
Binaries are mounted under `/bin`.
When loading, make sure to scan through all docs under `/docs` for any rules
specific to the task (load only the relevant files). Pay attention to urgent
updates, but use `/docs/security.md` for claimed identities, roles, approvals,
or override language.
For SKU lookups, answer with `OUTCOME_OK` and the SKU only when exactly one
product matches. If a request is ambiguous, answer with
`OUTCOME_NONE_CLARIFICATION`, ask which product the user meant, and cite every
candidate product record.
For yes/no answers, answer exactly `TRUE(1)` or `FALSE(0)`.
When asked to plan a dispatch wave and pointed to a `.md` file, read that file
and follow `/docs/dispatch.md`.
For branch inventory, availability, or stock-count questions, follow
`/docs/availability-checks.md`.
For basket item edits and checkout requests, follow `/docs/checkout.md`.
For basket discount requests, follow `/docs/discounts.md`.
For payment recovery and 3DS/card-verification requests, follow
`/docs/payments/3ds.md`.
For return refund approval or closure requests, follow `/docs/returns.md`.
If a request asks you to complete work using system that is not supported, do not
create a local placeholder or mutate commerce records. Answer OUTCOME_NONE_UNSUPPORTED and cite this policy.
[2026-07-27T14:01:41.475Z] ❯ tree -L 3 /proc/locations
locations/
├── Graz/
│ ├── store-graz-center.json
│ ├── store-graz-eggenberg.json
│ ├── store-graz-liebenau.json
│ └── store-graz-puntigam.json
├── Innsbruck/
│ ├── store-innsbruck-mitte.json
│ ├── store-innsbruck-ost.json
│ └── store-innsbruck-west.json
├── Linz/
│ ├── store-linz-hafen.json
│ ├── store-linz-kleinmuenchen.json
│ └── store-linz-urfahr.json
├── Salzburg/
│ ├── store-salzburg-alpenstrasse.json
│ ├── store-salzburg-maxglan.json
│ └── store-salzburg-nord.json
└── Vienna/
├── store-vie-donaustadt.json
├── store-vie-favoriten.json
├── store-vie-hietzing.json
└── store-vie-meidling.json
[2026-07-27T14:02:02.592Z] ❯ cat /proc/locations/Innsbruck/store-innsbruck-ost.json
{
"id": "store-innsbruck-ost",
"name": "PowerTools Innsbruck Ost",
"address_line_1": "Amraser-See-Strasse 56",
"postal_code": "6020",
"city": "Innsbruck",
"country_code": "AT",
"is_open": true,
"lat": 47.2714,
"lon": 11.4303,
"inventory": [
{
"sku": "PT-DRL-MAK-DDF485-5AH",
"on_hand": 4,
"reserved": 4
},
{
"sku": "PT-IMP-DEW-DCF887-BODY",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 4,
"arrival_in_days": 3
}
]
},
{
"sku": "PT-IMP-DEW-DCF887-2AH",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 7,
"arrival_in_days": 7
}
]
},
{
"sku": "PT-IMP-DEW-DCF887-5AH",
"on_hand": 0,
"reserved": 0
},
{
"sku": "PT-IMP-MIL-M18FID3-BODY",
"on_hand": 8,
"reserved": 1
},
{
"sku": "PT-IMP-MIL-M18FID3-2AH",
"on_hand": 12,
"reserved": 1
},
{
"sku": "PT-IMP-MIL-M18FID3-5AH",
"on_hand": 3,
"reserved": 2
},
{
"sku": "PT-SAW-MAK-DHS680-BLADE",
"on_hand": 1,
"reserved": 1
},
{
"sku": "PT-SAW-DEW-DWE575K-BASE",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 8,
"arrival_in_days": 3
}
]
},
{
"sku": "PT-SAW-DEW-DWE575K-FINE",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 2,
"arrival_in_days": 9
}
]
},
{
"sku": "PT-SAW-DEW-DWE575K-SITE",
"on_hand": 0,
"reserved": 0
},
{
"sku": "PT-SND-BOS-GEX125-BOX",
"on_hand": 9,
"reserved": 1
},
{
"sku": "PT-SND-BOS-GEX125-CASE",
"on_hand": 6,
"reserved": 1
},
{
"sku": "PT-SND-BOS-GEX125-DUST",
"on_hand": 4,
"reserved": 3
},
{
"sku": "PT-MOW-STI-RMA235-AK20",
"on_hand": 5,
"reserved": 5
},
{
"sku": "PT-MOW-STI-RMA235-AK30",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 6,
"arrival_in_days": 2
}
]
},
{
"sku": "PT-MOW-EIN-GECM36-BODY",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 6,
"arrival_in_days": 4
}
]
},
{
"sku": "PT-MOW-EIN-GECM36-2X4",
"on_hand": 0,
"reserved": 0
},
{
"sku": "PT-MOW-EIN-GECM36-2X5",
"on_hand": 13,
"reserved": 0
},
{
"sku": "PT-HDG-STI-HSA50-BODY",
"on_hand": 12,
"reserved": 1
},
{
"sku": "PT-HDG-STI-HSA50-AK10",
"on_hand": 3,
"reserved": 2
},
{
"sku": "PT-WASH-BOS-UA135-PATIO",
"on_hand": 3,
"reserved": 3
},
{
"sku": "PT-WASH-BOS-UA135-CAR",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 8,
"arrival_in_days": 1
}
]
},
{
"sku": "PT-BIT-ALP-HSS-19",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 10,
"arrival_in_days": 5
}
]
},
{
"sku": "PT-BIT-ALP-HSS-25",
"on_hand": 0,
"reserved": 0
},
{
"sku": "PT-BIT-ALP-HSS-COBALT",
"on_hand": 10,
"reserved": 0
},
{
"sku": "PT-BIT-ALP-HSS-13",
"on_hand": 10,
"reserved": 0
},
{
"sku": "PT-BIT-ALP-HSS-41",
"on_hand": 4,
"reserved": 3
},
{
"sku": "PT-BLA-BOS-EXPWOOD-216",
"on_hand": 3,
"reserved": 3
},
{
"sku": "PT-BLA-MAK-SPEC-165",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 5,
"arrival_in_days": 1
}
]
},
{
"sku": "PT-BLA-MAK-SPEC-190",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 8,
"arrival_in_days": 12
}
]
},
{
"sku": "PT-BLA-MAK-SPEC-METAL",
"on_hand": 0,
"reserved": 0
},
{
"sku": "PT-SAFE-3M-SF400-CLEAR",
"on_hand": 9,
"reserved": 1
},
{
"sku": "PT-SAFE-3M-SF400-SMOKE",
"on_hand": 12,
"reserved": 0
},
{
"sku": "PT-SAFE-3M-SF400-10PK",
"on_hand": 5,
"reserved": 3
}
]
}
[2026-07-27T14:02:10.592Z] ❯ cat /proc/locations/Innsbruck/store-innsbruck-mitte.json
{
"id": "store-innsbruck-mitte",
"name": "PowerTools Innsbruck Mitte",
"address_line_1": "Museumstrasse 18",
"postal_code": "6020",
"city": "Innsbruck",
"country_code": "AT",
"is_open": true,
"lat": 47.2692,
"lon": 11.4041,
"inventory": [
{
"sku": "PT-IMP-MIL-M18FID3-2AH",
"on_hand": 5,
"reserved": 3
},
{
"sku": "PT-IMP-MIL-M18FID3-5AH",
"on_hand": 5,
"reserved": 5
},
{
"sku": "PT-GRD-MET-W18-125-BODY",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 5,
"arrival_in_days": 1
}
]
},
{
"sku": "PT-GRD-MET-W18-125-4AH",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 5,
"arrival_in_days": 4
}
]
},
{
"sku": "PT-GRD-MET-W18-125-FLAT",
"on_hand": 0,
"reserved": 0
},
{
"sku": "PT-GRD-BOS-GWS1400-125",
"on_hand": 12,
"reserved": 0
},
{
"sku": "PT-GRD-BOS-GWS1400-150",
"on_hand": 14,
"reserved": 1
},
{
"sku": "PT-SND-BOS-GEX125-CASE",
"on_hand": 2,
"reserved": 0
},
{
"sku": "PT-SND-BOS-GEX125-DUST",
"on_hand": 5,
"reserved": 5
},
{
"sku": "PT-SND-EIN-TERS18-BODY",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 6,
"arrival_in_days": 2
}
]
},
{
"sku": "PT-SND-EIN-TERS18-25",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 8,
"arrival_in_days": 11
}
]
},
{
"sku": "PT-SND-EIN-TERS18-40",
"on_hand": 0,
"reserved": 0
},
{
"sku": "PT-CMP-AIR-CA240-6",
"on_hand": 11,
"reserved": 1
},
{
"sku": "PT-CMP-AIR-CA240-24",
"on_hand": 10,
"reserved": 1
},
{
"sku": "PT-HDG-STI-HSA50-BODY",
"on_hand": 5,
"reserved": 3
},
{
"sku": "PT-HDG-STI-HSA50-AK10",
"on_hand": 5,
"reserved": 5
},
{
"sku": "PT-HDG-STI-HSA50-AK20",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 5,
"arrival_in_days": 1
}
]
},
{
"sku": "PT-HDG-BOS-UHC18-50-BODY",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 2,
"arrival_in_days": 13
}
]
},
{
"sku": "PT-HDG-BOS-UHC18-50-25",
"on_hand": 0,
"reserved": 0
},
{
"sku": "PT-HDG-BOS-UHC18-50-40",
"on_hand": 6,
"reserved": 0
},
{
"sku": "PT-WASH-KAR-K4-PC",
"on_hand": 7,
"reserved": 0
},
{
"sku": "PT-BIT-ALP-HSS-13",
"on_hand": 2,
"reserved": 0
},
{
"sku": "PT-BIT-ALP-HSS-41",
"on_hand": 3,
"reserved": 3
},
{
"sku": "PT-BIT-ALP-HSS-REDUCED",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 8,
"arrival_in_days": 2
}
]
},
{
"sku": "PT-BIT-BOS-CYL9-7",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 9,
"arrival_in_days": 4
}
]
},
{
"sku": "PT-BIT-BOS-CYL9-10",
"on_hand": 0,
"reserved": 0
},
{
"sku": "PT-BIT-BOS-CYL9-15",
"on_hand": 3,
"reserved": 0
},
{
"sku": "PT-BIT-BOS-CYL9-4",
"on_hand": 8,
"reserved": 0
},
{
"sku": "PT-SAFE-3M-SF400-SMOKE",
"on_hand": 3,
"reserved": 2
},
{
"sku": "PT-SAFE-3M-SF400-10PK",
"on_hand": 5,
"reserved": 5
},
{
"sku": "PT-SAFE-3M-SF400-AMBER",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 6,
"arrival_in_days": 3
}
]
},
{
"sku": "PT-SAFE-3M-SF400-READER",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 7,
"arrival_in_days": 4
}
]
},
{
"sku": "PT-SAFE-3M-SF400-GASKET",
"on_hand": 0,
"reserved": 0
},
{
"sku": "PT-SAFE-UVEX-PHEOS-CLEAR",
"on_hand": 8,
"reserved": 0
},
{
"sku": "PT-SAFE-UVEX-PHEOS-HELMET",
"on_hand": 5,
"reserved": 0
}
]
}
[2026-07-27T14:02:16.05Z] ❯ cat /proc/locations/Innsbruck/store-innsbruck-west.json
{
"id": "store-innsbruck-west",
"name": "PowerTools Innsbruck West",
"address_line_1": "Hoettinger Au 84",
"postal_code": "6020",
"city": "Innsbruck",
"country_code": "AT",
"is_open": true,
"lat": 47.2636,
"lon": 11.3725,
"inventory": [
{
"sku": "PT-DRL-BOS-GSR55-BODY",
"on_hand": 11,
"reserved": 0
},
{
"sku": "PT-DRL-BOS-GSR55-2AH",
"on_hand": 1,
"reserved": 0
},
{
"sku": "PT-DRL-BOS-GSR55-5AH",
"on_hand": 3,
"reserved": 3
},
{
"sku": "PT-DRL-MAK-DDF485-BODY",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 3,
"arrival_in_days": 3
}
]
},
{
"sku": "PT-DRL-MAK-DDF485-3AH",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 6,
"arrival_in_days": 10
}
]
},
{
"sku": "PT-GRD-BOS-GWS1400-125",
"on_hand": 0,
"reserved": 0
},
{
"sku": "PT-GRD-BOS-GWS1400-150",
"on_hand": 6,
"reserved": 1
},
{
"sku": "PT-GRD-BOS-GWS1400-CASE",
"on_hand": 4,
"reserved": 0
},
{
"sku": "PT-SAW-MAK-DHS680-BODY",
"on_hand": 2,
"reserved": 0
},
{
"sku": "PT-SAW-MAK-DHS680-3AH",
"on_hand": 2,
"reserved": 2
},
{
"sku": "PT-SAW-MAK-DHS680-RAIL",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 3,
"arrival_in_days": 3
}
]
},
{
"sku": "PT-SAW-MAK-DHS680-5AH",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 9,
"arrival_in_days": 5
}
]
},
{
"sku": "PT-CMP-AIR-CA240-6",
"on_hand": 0,
"reserved": 0
},
{
"sku": "PT-CMP-AIR-CA240-24",
"on_hand": 11,
"reserved": 0
},
{
"sku": "PT-CMP-AIR-CA240-SET",
"on_hand": 8,
"reserved": 0
},
{
"sku": "PT-CMP-EIN-TEAC270-50",
"on_hand": 2,
"reserved": 1
},
{
"sku": "PT-CMP-EIN-TEAC270-50S",
"on_hand": 3,
"reserved": 3
},
{
"sku": "PT-CMP-EIN-TEAC270-50KIT",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 6,
"arrival_in_days": 3
}
]
},
{
"sku": "PT-MOW-STI-RMA235-BODY",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 7,
"arrival_in_days": 11
}
]
},
{
"sku": "PT-HDG-BOS-UHC18-50-40",
"on_hand": 0,
"reserved": 0
},
{
"sku": "PT-WASH-KAR-K4-PC",
"on_hand": 8,
"reserved": 0
},
{
"sku": "PT-WASH-KAR-K4-HOME",
"on_hand": 10,
"reserved": 1
},
{
"sku": "PT-WASH-KAR-K4-CAR",
"on_hand": 4,
"reserved": 2
},
{
"sku": "PT-WASH-KAR-K4-PREMIUM",
"on_hand": 1,
"reserved": 1
},
{
"sku": "PT-WASH-KAR-K4-PIPE",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 4,
"arrival_in_days": 3
}
]
},
{
"sku": "PT-WASH-BOS-UA135",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 5,
"arrival_in_days": 14
}
]
},
{
"sku": "PT-BIT-BOS-CYL9-15",
"on_hand": 0,
"reserved": 0
},
{
"sku": "PT-BIT-BOS-CYL9-4",
"on_hand": 5,
"reserved": 0
},
{
"sku": "PT-BIT-BOS-CYL9-5LONG",
"on_hand": 7,
"reserved": 0
},
{
"sku": "PT-BIT-BOS-CYL9-8",
"on_hand": 5,
"reserved": 3
},
{
"sku": "PT-BIT-BOS-CYL9-12",
"on_hand": 4,
"reserved": 4
},
{
"sku": "PT-BLA-BOS-EXPWOOD-160",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 6,
"arrival_in_days": 1
}
]
},
{
"sku": "PT-BLA-BOS-EXPWOOD-190",
"on_hand": 0,
"reserved": 0,
"incoming": [
{
"quantity": 10,
"arrival_in_days": 10
}
]
},
{
"sku": "PT-SAFE-UVEX-PHEOS-CLEAR",
"on_hand": 0,
"reserved": 0
},
{
"sku": "PT-SAFE-UVEX-PHEOS-HELMET",
"on_hand": 4,
"reserved": 1
},
{
"sku": "PT-SAFE-UVEX-PHEOS-RESP",
"on_hand": 11,
"reserved": 0
}
]
}
[2026-07-27T14:02:24.776Z] ❯ find /proc | head -n 20
/proc
/proc/carts
/proc/carts/cust-0001
/proc/carts/cust-0001/basket-0001.json
/proc/carts/cust-0001/basket-0002.json
/proc/carts/cust-0002
/proc/carts/cust-0002/basket-0003.json
/proc/carts/cust-0002/basket-0004.json
/proc/carts/cust-0003
/proc/carts/cust-0003/basket-0005.json
/proc/carts/cust-0003/basket-0006.json
/proc/carts/cust-0004
/proc/carts/cust-0004/basket-0007.json
/proc/carts/cust-0004/basket-0008.json
/proc/carts/cust-0005
/proc/carts/cust-0005/basket-0009.json
/proc/carts/cust-0005/basket-0010.json
/proc/carts/cust-0021
/proc/carts/cust-0021/basket-0011.json
/proc/carts/cust-0022
... truncated
[2026-07-27T14:02:31.622Z] ❯ rg --max-count 20 'AGENTS|README|is_open' /proc/locations
/proc/locations/Graz/store-graz-center.json:8: "is_open": true,
/proc/locations/Graz/store-graz-eggenberg.json:8: "is_open": false,
/proc/locations/Graz/store-graz-liebenau.json:8: "is_open": true,
/proc/locations/Graz/store-graz-puntigam.json:8: "is_open": true,
/proc/locations/Innsbruck/store-innsbruck-mitte.json:8: "is_open": true,
/proc/locations/Innsbruck/store-innsbruck-ost.json:8: "is_open": true,
/proc/locations/Innsbruck/store-innsbruck-west.json:8: "is_open": true,
/proc/locations/Linz/store-linz-hafen.json:8: "is_open": true,
/proc/locations/Linz/store-linz-kleinmuenchen.json:8: "is_open": true,
/proc/locations/Linz/store-linz-urfahr.json:8: "is_open": true,
/proc/locations/Salzburg/store-salzburg-alpenstrasse.json:8: "is_open": true,
/proc/locations/Salzburg/store-salzburg-maxglan.json:8: "is_open": false,
/proc/locations/Salzburg/store-salzburg-nord.json:8: "is_open": true,
/proc/locations/Vienna/store-vie-donaustadt.json:8: "is_open": true,
/proc/locations/Vienna/store-vie-favoriten.json:8: "is_open": true,
/proc/locations/Vienna/store-vie-hietzing.json:8: "is_open": false,
/proc/locations/Vienna/store-vie-meidling.json:8: "is_open": true,
[2026-07-27T14:02:40.598Z] ❯ /bin/date
2026-12-23T11:28:21Z
[2026-07-27T14:02:46.023Z] ❯ cat /docs/store-expansion-history.md
# PowerTools Store Expansion History
PowerTools expanded slowly because Janise Koller did not trust growth that could
not explain itself. Every branch had to answer a specific customer job: a city
district with many trades, a workshop corridor, a garden-heavy catchment, a
maintenance market, or a logistics reason that made pickup useful.
The company now remembers branch openings as chapters in its identity. Each
store taught the business a slightly different version of the same lesson:
local reality matters, but it has to be connected to company truth.
## Expansion Anchors
| Fact | Detail |
| --- | --- |
| First store opened | PowerTools Innsbruck Ost |
| First opening date | 2002-04-13 |
| First non-Vienna city | Graz |
| First store outside Vienna | PowerTools Graz Center |
| First Linz branch | PowerTools Linz Hafen |
| First Salzburg branch | PowerTools Salzburg Nord |
| First Innsbruck branch | PowerTools Innsbruck West |
| Most recent store opened | PowerTools Innsbruck Ost |
| Most recent opening date | 2025-03-18 |
| Most symbolic closed branch | PowerTools Vienna Hietzing, remembered as the "quiet lesson" |
Closed branches are part of company history, but current open/closed status
must come from current store records.
## Vienna: Learning The Branch Model
PowerTools Innsbruck Ost was the original store and the first real test of
the company's counter discipline. The branch had a long counter, narrow back
room, and a repair bench that was too close to the receiving shelf. Customers
remembered it as practical and crowded. Staff remembered it as the place where
every process had to be invented by doing it wrong once.
PowerTools Vienna Donaustadt came next as the company looked for a branch that
could serve larger weekend projects and customers traveling by car. Its early
strength was bulky stock: pressure washers, garden power, saws, cases, and
compressor accessories. The store became a test bed for pickup staging because
customers often arrived with limited time and full vehicles.
PowerTools Vienna Hietzing became the company's quiet cautionary tale. The
catchment had loyal customers, but the branch struggled to hold enough stock
for its rent and floor plan. When staff talk about Hietzing, they usually talk
about elegance without throughput. The lesson was not that the neighborhood was
wrong; it was that a beautiful small branch cannot compensate for poor stock
flow.
PowerTools Vienna Favoriten opened to serve a denser, more mixed trade and
homeowner base. It taught the company to design for fast questions and repeated
customers: people who knew the category, wanted a specific part, and did not
want to narrate the whole project unless the associate spotted a mismatch.
## Graz: The First City Beyond Vienna
Graz was the first expansion city outside Vienna. PowerTools Graz Center opened
with more nerves than celebration because the founders knew it would prove
whether the company culture could survive distance from the original counter.
The Center branch became strong in mixed traffic: homeowners, small crews,
renovators, and customers who wanted advice before buying online. It forced the
company to document more decisions because Janise and Ilija could no longer be
physically present for every dispute.
PowerTools Graz Puntigam followed because the southern industrial and commuter
traffic needed a more operations-heavy branch. Puntigam pushed inventory
discipline forward. Staff there were the first to complain that "available in
the company" was useless if the customer needed same-day branch stock.
PowerTools Graz Eggenberg became another lesson in fit. It served good
customers, but the branch never found a clean enough role between Center and
Puntigam. Its closure is remembered as the moment PowerTools accepted that a
store can be loved and still not be right for the network.
PowerTools Graz Liebenau opened after that with a sharper purpose: serve
project customers, garden work, and south-east city traffic with a clearer
stock profile.
## Linz: Operations And Workshop Customers
PowerTools Linz Hafen was opened for customers who thought in work shifts,
parts, vans, and deadlines. Hafen made the company better at serving workshop
and maintenance buyers who did not want theatre. They wanted correct items,
repeatable sourcing, and fewer blocked jobs.
PowerTools Linz Urfahr gave the company a different customer rhythm: more
residential, more mixed DIY, and more questions about safe first use. Urfahr
helped shape the later learning-products idea because staff there saw many
customers who were capable but under-instructed.
PowerTools Linz Kleinmuenchen became a bridge between branch retail and
operations. It handled a mix of trades, homeowners, and customers who treated
the store as the practical alternative to crossing the city.
## Salzburg: Seasonal Demand And Service Discipline
PowerTools Salzburg Nord opened with a strong seasonal pattern. Spring garden
work, renovation bursts, and winter maintenance all created stock pressure.
Nord taught PowerTools to forecast seasonal consumables more carefully.
PowerTools Salzburg Alpenstrasse became known for project customers who wanted
practical advice without a long sales conversation. Staff there helped refine
the habit of giving short, grounded answers: product fit, safety caveat,
availability, next step.
PowerTools Salzburg Maxglan is remembered as a branch that made sense on paper
but never found enough operational density. Its story is usually told during
planning reviews as a warning that brand presence is not the same as customer
need.
## Innsbruck: Terrain, Timing, And The Most Recent Store
PowerTools Innsbruck West was the first Tyrol branch. It had to serve customers
whose work was shaped by terrain, weather, and compact storage. The branch made
PowerTools better at explaining portability, battery platforms, and realistic
tool capacity.
PowerTools Innsbruck Mitte opened for central access and smaller purchase
missions. It taught the company that not every branch should carry the same
depth if the customer's job is advice, pickup, or urgent replacement.
PowerTools Innsbruck Ost is the most recent store in company history. It opened
on 2025-03-18 after a planning review called "east-side readiness". The store
was designed with a cleaner pickup shelf, better separation between customer
advice and order staging, and a small training wall for safety gear and
accessory compatibility.
Internal launch notes describe Innsbruck Ost as the branch where PowerTools
stopped treating ecommerce pickup as a corner of the store and started treating
it as a first-class workflow.
## Branch Naming Principle
PowerTools uses plain geographic names because the company wants branches to be
easy to identify under pressure. A customer should not have to decode a clever
brand concept when checking stock, planning pickup, or discussing a return.
The naming convention also helps internal culture. Staff talk about real
places, not abstract markets. A branch is a counter, a stockroom, a team, a
set of customers, and a pattern of work.
## Boundary
This file explains branch history. For current addresses, open status,
availability, stock, incoming goods, branch inventory, or task-specific branch
answers, use current store records and `/docs/availability-checks.md`.
[2026-07-27T14:02:59.841Z] ❯ answer --outcome ok --ref /proc/locations/Innsbruck/store-innsbruck-mitte.json --ref /proc/locations/Innsbruck/store-innsbruck-ost.json --ref /proc/locations/Innsbruck/store-innsbruck-west.json <<'EOF'
PowerTools Innsbruck Mitte
PowerTools Innsbruck Ost
PowerTools Innsbruck West
EOF
[ OK ] AnswerProvided
[ OK ] AI agent score 1.00
[ OK ] Runtime event stream completed
[ OK ] BitGN trial closed at 2026-07-27T14:02:59.907Z
[ OK ] Polling stopped